how I know my insurance company is run by men...
So, as many of you would know, at the end of January I accidentally went wide on a corner and rode my bike into a rock face at 70kmph. Smashed my bike, tore open my knee, wrote off my gear, and wrote off my bike.
Fortunately I was insured, and got money back for my bike and gear... but that meant calling my insurance company on a Sunday to make a claim, and let them know what happened. And from the moment the guy answered the phone, I knew the company was run by men.
Insurance guy: *sniffs and clears throat* "Yeah, hello... welcome to **** Insurance.
Me : "Yeah, hi, I need to make a claim on my motorcycle insurance"
Insurance guy : *sighs* "Yeah, just a minute"
I swear you could almost hear him complaining as he put his beer down and got off the couch to walk across his living room to his computer. He wasn't happy that I had ruined his Sunday afternoon watching sports on TV.
Then there were 3 other things that made me think insurance is a mans world.
1) Most everything they have done was a half assed job. From organising the bike pick up, the gear claim, the forms being sent out. Everything. Half assed. No communication, no feedback, no updates. No idea. There was less communication than an unhappy husband in a mexican standoff with his wife over using the sink as a bin.
2) The only time the company did anything was when they were "repeatedly prompted" or "nagged".
3) The official claim release form is a microsoft word document that the dude in the claims department obviously got his 13 year old child to create between homework assignments.
Yeap. Run by men. Lazy fat men.
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